Pacific Australia Labour Mobility (PALM) Scheme

Enhancing aged care: the 2024 PALM Aged Care Expansion Program

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, in conjunction with Pulse Staffing, one of the 26 businesses under the Acacium Group umbrella, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labour shortages while also supporting economic development in the Pacific Island region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labour needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Objectives

  • Economic development: By providing employment opportunities, the PALM scheme
    supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labour shortages
    in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can
    utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase
with the number of employees and the duration of their employment. A dedicated PALM
workforce is more cost-effective than hiring onshore agency workers or maintaining a
permanent workforce, eliminating expenses typically associated with contract nurses,
such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers,
ensuring a more stable and reliable staffing solution. Above all, the scheme enhances
the quality of care for the elderly by providing a consistent and reliable service,
allowing employers to maintain higher standards of care and better support for their elderly residents.

How the PALM scheme works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

Find out how the PALM scheme can benefit your organisation

Our journey so far

2024 was an exciting year for Pulse Staffing Australia and Sanctuary as we recruited and trained a cohort of 40 amazing individuals, ready to embark on their 4 year transition to Australia in 2025. The team have undertaken a Certificate III in Individual Support (Ageing) through our Registered Training Partner Alphacrucis University College, and are ready to put their skills and knowledge to use delivering quality aged care services in aged care homes in rural and remote areas of Australia.

We've witnessed our wonderful participants complete their 18 week training course and undergo practical assessments in Hart Nursing Home and Fathers Law Home in Suva, Fiji. They graduated in a ceremony in November 2024, and it's been such an honour to be a part of this life changing journey.

In March 2025, our Class of 2024 arrived in Australia and have begun their aged care work in Regis Aged Care in Mildura, VIC and Port Macquarie, NSW. We are so proud of our team and cannot wait to see them progress in their careers and flourish both inside and outside of the workplace.

You can view photos from the recruitment process, training and education classes, graduation and journey to Australia below.

“This is a segment of an aged care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

Nitesh Nepal, PALM Operations Manager

Interested in joining the PALM Scheme?

Our team have recruited 2024's cohort, and will be initiating the recruitment process again in the second half of 2025.
More information on our cohort for 2025 are to come, so stay tuned!

Aged care blog
Meet our Sanctuary Recruitment nursing team

First published: September 2024 Getting to know our nurses on a personal as well as clinical background is important to us. When you join the Sanctuary team, the sense of community that you get through building relationships with other nurses and your consultant provides a foundation of support and opportunity. Kingsley, a AIN based in…

What is the Serious Incident Response Scheme (SIRS)?

The Serious Incident Response Scheme (SIRS) is a government initiative and subsequent reporting system implemented to reduce abuse and neglect of older people receiving aged care services. SIRS is a mandatory requirement for approved aged care providers, including residential aged care homes and home care services (encompassing Home Care Packages, the Commonwealth Home Support Programme…

A complete guide to aged care qualifications and certification requirements 

First published: July 2025 There are many different roles within aged care, some of which require a higher degree of education and training. Getting the right aged care qualifications and certificates can support you in establishing a long and rewarding career in the field. They ensure you understand the safety, legal and ethical protocols to…

How to become an aged care worker

First published: November 2023, revised April 2024 The aged care industry encompasses the services provided and delivered to care for the elderly population. The Department of Health and Aged Care governs the quality of these services and focuses on continuous improvement and development, with the Aged Care Quality and Safety Commission in charge of government…

Journeying through care: insights from a travel nurse exploring Western Australia

First published: February 2025 In the ever-evolving world of healthcare, travel nursing offers a unique opportunity for nursing professionals to expand their horizons while making a significant impact on patient and resident care across different regions of the country. Our contract team oversees short and long-term assignments in regional, rural and remote areas of Australia,…

Shining a spotlight on female leadership in aged care

First published: March 2024 A background to women in leadership The aged care industry is dominated by female workers, with 86% of the RAC workforce (direct care workers) identifying as female. Despite this overwhelming percentage, female leadership positions are still low in comparison to men, with women CEOs making up 19% across all industries. Females…

Duties and responsibilities of an aged care worker

First published: July 2024 Aged care workers working in the Australian aged care industry are responsible for more than just fundamental duties and responsibilities. They are expected to provide personal, emotional, and holistic support to their residents, playing a key part in a resident’s twilight years. Working in aged care is an admirable profession, one…

5 benefits of rural nursing in Australia

A career in remote and rural nursing comes with a wealth of personal and professional rewards. From expanding your clinical skills to experiencing real job satisfaction, nursing outside of Australia’s major cities opens the door to meaningful, impactful work. It’s a chance to grow as a nurse while supporting those who need care the most….

How to become a remote area nurse in Australia

Remote area nurses are skilled medical professionals who keep rural and isolated communities safe and well across Australia. In this article, we’ll look at how to become a remote area nurse, what the role entails and the benefits of taking this career path. How do I become a remote area nurse? In Australia, to become…

Remote area nurse salary guide in Australia

Published: December 2025 Remote area nurses deliver healthcare services to rural communities. Access to care in these sparsely populated areas is usually limited, so remote area nurses travel in from across the country to provide it. They are often contracted to be in one area for a specific amount of time, temporarily alleviating staffing shortages.  Within our remote area nurse salary guide, we will explore what you can earn as a remote area nurse, ways to…