Pacific Australia Labour Mobility (PALM) Scheme

Enhancing aged care: the 2024 PALM Aged Care Expansion Program

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, in conjunction with Pulse Staffing, one of the 26 businesses under the Acacium Group umbrella, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labour shortages while also supporting economic development in the Pacific Island region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labour needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Objectives

  • Economic development: By providing employment opportunities, the PALM scheme
    supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labour shortages
    in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can
    utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase
with the number of employees and the duration of their employment. A dedicated PALM
workforce is more cost-effective than hiring onshore agency workers or maintaining a
permanent workforce, eliminating expenses typically associated with contract nurses,
such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers,
ensuring a more stable and reliable staffing solution. Above all, the scheme enhances
the quality of care for the elderly by providing a consistent and reliable service,
allowing employers to maintain higher standards of care and better support for their elderly residents.

How the PALM scheme works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

Find out how the PALM scheme can benefit your organisation

Our journey so far

2024 was an exciting year for Pulse Staffing Australia and Sanctuary as we recruited and trained a cohort of 40 amazing individuals, ready to embark on their 4 year transition to Australia in 2025. The team have undertaken a Certificate III in Individual Support (Ageing) through our Registered Training Partner Alphacrucis University College, and are ready to put their skills and knowledge to use delivering quality aged care services in aged care homes in rural and remote areas of Australia.

We've witnessed our wonderful participants complete their 18 week training course and undergo practical assessments in Hart Nursing Home and Fathers Law Home in Suva, Fiji. They graduated in a ceremony in November 2024, and it's been such an honour to be a part of this life changing journey.

In March 2025, our Class of 2024 arrived in Australia and have begun their aged care work in Regis Aged Care in Mildura, VIC and Port Macquarie, NSW. We are so proud of our team and cannot wait to see them progress in their careers and flourish both inside and outside of the workplace.

You can view photos from the recruitment process, training and education classes, graduation and journey to Australia below.

“This is a segment of an aged care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

Nitesh Nepal, PALM Operations Manager

Interested in joining the PALM Scheme?

Our team have recruited 2024's cohort, and will be initiating the recruitment process again in the second half of 2025.
More information on our cohort for 2025 are to come, so stay tuned!

Aged care blog
Aged care bill passes parliament

First published: November 2024 In line with the Once in a Generation aged care reform that was announced in September, on the 25th November 2024, the Albanese government has passed the aged care bill allowing for elderly Australians to have access to better aged care services and delivery. The Royal Commission into Aged Care and…

What is duty of care in aged care?

First published: November 2024 Duty of care in aged care is the legal and moral obligation and responsibility an aged care worker has, to ensure the physical and emotional safety of residents in their care. Alongside being legally and ethically sound, this encompasses providing a high-quality level of care that meets the clients needs, keeping…

On the road to remote care: my journey as a travel nurse in Western Australia

First published: February 2025 Travel nurses experience the unique thrill of packing their bags and spontaneously setting off on a new adventure. When the destination is Western Australia—home to stunning coastlines, vast outback, and a diverse healthcare landscape—the experience becomes something truly unforgettable. At Sanctuary, our contract team specialise in the placement of experienced and…

Aged care manager salary guide

First published: June 2025 Are you wanting to step into an aged care management role? These jobs offer a fulfilling career where you can make a meaningful impact while earning a competitive salary. In this blog, we’ll look at the aged care manager salary you’ll receive, taking into consideration factors that can influence your pay…

Journeying through care: insights from a travel nurse exploring Western Australia

First published: February 2025 In the ever-evolving world of healthcare, travel nursing offers a unique opportunity for nursing professionals to expand their horizons while making a significant impact on patient and resident care across different regions of the country. Our contract team oversees short and long-term assignments in regional, rural and remote areas of Australia,…

Aged care careers

First published: April 2025 Aged care careers cover working in clinical and non-clinical roles across an array of environments including residential aged care, home care/independent living and retirement communities. There is a wealth of employment opportunities that will allow you to explore roles that fit your knowledge and skills, that you can make a long…

Touchdown for our PALM Scheme class of 2024!

First published: March 2025 On Tuesday 4th March our PALM Scheme Class of 2024 arrived in Melbourne, Victoria, marking the start of their four year journey in Australia, making a difference in residential aged care homes in Mildura and Port Macquarie for Regis Aged Care. Under the Pacific Australia Labour Mobility (PALM) Scheme, 40 participants…

What is aged care?

First published: January 2025 Aged care is a collection of services delivered to older people (usually aged 65 and over), both inside and outside of their home, that allows them to live a full, normal life. Aged care is provided on a variety of different levels, depending on the needs of the client. In Australia,…

How to become an approved aged care provider

First published: May 2025 To become an approved aged care provider, which is an organisation that has been approved by the Department of Health and Aged Care to provide aged care services to the elderly population, a successful application must be submitted to the Aged Care Quality and Safety Commission. Aged care services can be delivered…

Shining a spotlight on female leadership in aged care

First published: March 2024 A background to women in leadership The aged care industry is dominated by female workers, with 86% of the RAC workforce (direct care workers) identifying as female. Despite this overwhelming percentage, female leadership positions are still low in comparison to men, with women CEOs making up 19% across all industries. Females…