Pacific Australia Labour Mobility (PALM) Scheme

Enhancing aged care: the 2024 PALM Aged Care Expansion Program

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, in conjunction with Pulse Staffing, one of the 26 businesses under the Acacium Group umbrella, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labour shortages while also supporting economic development in the Pacific Island region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labour needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Objectives

  • Economic development: By providing employment opportunities, the PALM scheme
    supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labour shortages
    in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can
    utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase
with the number of employees and the duration of their employment. A dedicated PALM
workforce is more cost-effective than hiring onshore agency workers or maintaining a
permanent workforce, eliminating expenses typically associated with contract nurses,
such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers,
ensuring a more stable and reliable staffing solution. Above all, the scheme enhances
the quality of care for the elderly by providing a consistent and reliable service,
allowing employers to maintain higher standards of care and better support for their elderly residents.

How the PALM scheme works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

Find out how the PALM scheme can benefit your organisation

Our journey so far

2024 was an exciting year for Pulse Staffing Australia and Sanctuary as we recruited and trained a cohort of 40 amazing individuals, ready to embark on their 4 year transition to Australia in 2025. The team have undertaken a Certificate III in Individual Support (Ageing) through our Registered Training Partner Alphacrucis University College, and are ready to put their skills and knowledge to use delivering quality aged care services in aged care homes in rural and remote areas of Australia.

We've witnessed our wonderful participants complete their 18 week training course and undergo practical assessments in Hart Nursing Home and Fathers Law Home in Suva, Fiji. They graduated in a ceremony in November 2024, and it's been such an honour to be a part of this life changing journey.

In March 2025, our Class of 2024 arrived in Australia and have begun their aged care work in Regis Aged Care in Mildura, VIC and Port Macquarie, NSW. We are so proud of our team and cannot wait to see them progress in their careers and flourish both inside and outside of the workplace.

You can view photos from the recruitment process, training and education classes, graduation and journey to Australia below.

“This is a segment of an aged care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

Nitesh Nepal, PALM Operations Manager

Interested in joining the PALM Scheme?

Our team have recruited 2024's cohort, and will be initiating the recruitment process again in the second half of 2025.
More information on our cohort for 2025 are to come, so stay tuned!

Aged care blog
Can I work in aged care without a certificate?

First published: June 2024 Aged Care is a fruitful industry, and as leaders in the recruitment of aged care professionals in Australia, we often are posed with the question of if you can work in aged care without a relevant certificate. Working in aged care can look different to each person. As it is a…

10 common aged care interview questions for PCAs 

First published: July 2025 Aged care interview questions for personal care assistants (PCAs) are designed to understand your skills, experience and motivations for working in the sector.  In this article, we share 10 common aged care interview questions for PCAs, along with examples of how to answer them. Considering these questions ahead of your interview…

Aged care pay rise increases in 2025

Revised March 2025 As part of the aged care reform roadmap, a further aged care pay rise has been implemented this year. On 1 January 2025, a 3% increase was added to pay rates for general workers under the Aged Care Award.  Aged care pay rise 2025 breakdown  From 1 January 2025, general workers covered…

How to become a remote area nurse in Australia

Remote area nurses are skilled medical professionals who keep rural and isolated communities safe and well across Australia. In this article, we’ll look at how to become a remote area nurse, what the role entails and the benefits of taking this career path. How do I become a remote area nurse? In Australia, to become…

Establishing and maintaining work role boundaries in aged care

First published: November 2024 Working in the aged care industry gives you opportunity to develop close relationships with the residents in your care. The superheroes that are healthcare professionals understand their patients and residents on a deeper level, especially in aged care as nurses can be interacting with the same residents for years. Work role…

Federal Budget 2025-26: what it means for aged care

First published: May 2025 The Federal Budget 2025-26 was announced on the 25th March 2025 which included economic forecasts and what areas would be allocated funding and financial backing this coming year. Covering areas such as the cost of living, housing prices, education, healthcare and student debt, it offers a projection of what each sector…

6 steps to aged care compliance readiness

As Australia’s aged care landscape continues to evolve, compliance has never been more important. With the strengthened Aged Care Quality Standards and the new Aged Care Act that came into effect on the 1 November 2025, providers must be confident that their workforce, systems and processes are up to standard. These obligations apply across residential…

PALM Scheme Cohort of 2024 graduation!

First published: May 2025 On 10th May 2025, our Pacific Australia Labour Mobility (PALM) Scheme cohort of 38 participants graduated with a Certificate III in Individual Support (Ageing) from Alphacrucis University College. After an 18-week course with a four-week placement in Harts Nursing Home and Father Law Home in Suva, Fiji, our participants transitioned to…

Palliative approach in aged care

First published: August 2025 The spectrum of palliative care covers more than just end-of-life care. A palliative approach to aged care encompasses methods to improve the quality of life for individuals with life-limiting illnesses, to ensure they are as comfortable as possible. Types of palliative care In residential aged care, palliative care is delivered with…

Ideas for engaging aged care activities

First published: September 2024 An important part of an aged care resident’s health and wellbeing includes lifestyle and leisure activities that call to their needs, interests and desires. The 13th recommendation in the Royal Commission into Quality and Safety report was ‘Embedding high quality aged care’, which includes supporting the resident to engage in recreational…