Pacific Australia Labour Mobility (PALM) Scheme

Enhancing aged care: the 2024 PALM Aged Care Expansion Program

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, in conjunction with Pulse Staffing, one of the 26 businesses under the Acacium Group umbrella, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labour shortages while also supporting economic development in the Pacific Island region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labour needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Objectives

  • Economic development: By providing employment opportunities, the PALM scheme
    supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labour shortages
    in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can
    utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase
with the number of employees and the duration of their employment. A dedicated PALM
workforce is more cost-effective than hiring onshore agency workers or maintaining a
permanent workforce, eliminating expenses typically associated with contract nurses,
such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers,
ensuring a more stable and reliable staffing solution. Above all, the scheme enhances
the quality of care for the elderly by providing a consistent and reliable service,
allowing employers to maintain higher standards of care and better support for their elderly residents.

How the PALM scheme works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

Find out how the PALM scheme can benefit your organisation

Our journey so far

2024 was an exciting year for Pulse Staffing Australia and Sanctuary as we recruited and trained a cohort of 40 amazing individuals, ready to embark on their 4 year transition to Australia in 2025. The team have undertaken a Certificate III in Individual Support (Ageing) through our Registered Training Partner Alphacrucis University College, and are ready to put their skills and knowledge to use delivering quality aged care services in aged care homes in rural and remote areas of Australia.

We've witnessed our wonderful participants complete their 18 week training course and undergo practical assessments in Hart Nursing Home and Fathers Law Home in Suva, Fiji. They graduated in a ceremony in November 2024, and it's been such an honour to be a part of this life changing journey.

In March 2025, our Class of 2024 arrived in Australia and have begun their aged care work in Regis Aged Care in Mildura, VIC and Port Macquarie, NSW. We are so proud of our team and cannot wait to see them progress in their careers and flourish both inside and outside of the workplace.

You can view photos from the recruitment process, training and education classes, graduation and journey to Australia below.

“This is a segment of an aged care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

Nitesh Nepal, PALM Operations Manager

Interested in joining the PALM Scheme?

Our team have recruited 2024's cohort, and will be initiating the recruitment process again in the second half of 2025.
More information on our cohort for 2025 are to come, so stay tuned!

Aged care blog
How to become a registered nurse in Australia from overseas

Revised: May 2025 Nursing in Australia is a rewarding career path to choose. There is a wealth of opportunities available in the dynamic and diverse healthcare settings. Within this comprehensive guide, we’ve outlined how to become a registered nurse in Australia from overseas. We’ll walk you through the steps to take and provide you with…

What is a home care package?

First published: March 2025 Home care packages are provided under the Home Care Package Program, which is partially subsidised by the government, aiming to care for those needing assistance to remain in their own homes for longer. It was found that 68% of Australians wish to age within their own homes, meaning the demand for…

How to become an aged care worker

First published: November 2023, revised April 2024 The aged care industry encompasses the services provided and delivered to care for the elderly population. The Department of Health and Aged Care governs the quality of these services and focuses on continuous improvement and development, with the Aged Care Quality and Safety Commission in charge of government…

Certificate IV in Aged Care pay rate guide

Certificate IV in Aged Care pay rates are set by the Aged Care Award. Recent reforms in the aged care sector have led to aged care workers in Australia receiving multiple pay rises in the past few years due to an investigation into workforce attraction and retention via the Royal Commission into Aged Care Quality…

2024 flu vaccination requirements in aged care in Australia

First published: July 2024 The Aged Care Quality Standards states that for the purpose of infection control, aged care providers and relevant organisations should promote the benefits of the influenza and coronavirus vaccinations for both their residents and staff. These vaccinations are to be renewed annually, adapting to each new strain of influenza. Key aims…

Shining a spotlight on female leadership in aged care

First published: March 2024 A background to women in leadership The aged care industry is dominated by female workers, with 86% of the RAC workforce (direct care workers) identifying as female. Despite this overwhelming percentage, female leadership positions are still low in comparison to men, with women CEOs making up 19% across all industries. Females…

What is duty of care in aged care?

First published: November 2024 Duty of care in aged care is the legal and moral obligation and responsibility an aged care worker has, to ensure the physical and emotional safety of residents in their care. Alongside being legally and ethically sound, this encompasses providing a high-quality level of care that meets the clients needs, keeping…

Can I work in aged care without a certificate?

First published: June 2024 Aged Care is a fruitful industry, and as leaders in the recruitment of aged care professionals in Australia, we often are posed with the question of if you can work in aged care without a relevant certificate. Working in aged care can look different to each person. As it is a…

Aged care reform roadmap explained

First published: May 2024 The Department of Health and Aged Care have set a three-year roadmap to introduce aged care reforms to improve services delivered to the elderly population. These changes are being implemented with the aim to ensure all resources are of high quality, easily accessible and beneficial to the older people of Australia,…

Federal Budget 2025-26: what it means for aged care

First published: May 2025 The Federal Budget 2025-26 was announced on the 25th March 2025 which included economic forecasts and what areas would be allocated funding and financial backing this coming year. Covering areas such as the cost of living, housing prices, education, healthcare and student debt, it offers a projection of what each sector…