Client Services Coordinator

Client Services Coordinator

Job Title: Client Services Coordinator
Contract Type: Permanent
Location: Sydney
Reference: 3330006
Job Published: September 20, 2021 15:34

Job Description

A privately owned aged care provider, deemed as a leader in prestigious accomodation and care, is seeking a Client Services Coordinator for its reputable Lower North Shore facility in Sydney.

Reporting to the Residential Services Manager, the Client Services Coordinator plays a pivotal part in the upkeep of the facility's administration, finance, operations, and customer experience.

This is a highly collaborative position where you will lean on your key stakeholder relationship management skills. The Client Services Coordinator is accountable, with highly developed communication, interpersonal, & organisational skills, and a strong use of initiative. The ability to work autonomously, calmly under pressure, and with acute attention to detail will see you succeed.

About the role:
  • Deliver clerical, administrative, and financial support for the Aged Care facility, inclusive of accounts receivable & accounts payable, and the management of employee, customer, & food services databases
  • Perform general office duties as directed by the Residential Services Manager
  • Provide excellent client service to all internal and external clients
  • Follow and ensure compliance with Work, Health & Safety Legislation
  • Provide accurate, timely, and efficient reports to the Residential Services Manager and Director of Nursing
About you:
  • 5+ years finance administration or client services
  • Demonstrable accounts and/or payroll experience
  • Fluent in English and literate in English
  • Tertiary business-based qualification desirable
  • Demonstrable knowledge of general office procedures
  • Strong IT skills including database and the Microsoft Suite
  • Previous experience working in an Aged Care environment is desirable
  • Passionate about delivering an exceptional level of customer experience
Hayley Thorpe is recruiting for this role and welcomes applicants to send their CV to her via Alternatively, to further explore this opportunity, feel free to call Hayley via 0431 591 133.

Call us on 02 8459 8101 so we can assist you further