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Client Services Coordinator

Client Services Coordinator

Job Title: Client Services Coordinator
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 3330006
Job Published: September 20, 2021 15:34

Job Description

A privately owned aged care provider, deemed as a leader in prestigious accomodation and care, is seeking a Client Services Coordinator for its reputable Lower North Shore facility in Sydney.

Reporting to the Residential Services Manager, the Client Services Coordinator plays a pivotal part in the upkeep of the facility's administration, finance, operations, and customer experience.

This is a highly collaborative position where you will lean on your key stakeholder relationship management skills. The Client Services Coordinator is accountable, with highly developed communication, interpersonal, & organisational skills, and a strong use of initiative. The ability to work autonomously, calmly under pressure, and with acute attention to detail will see you succeed.

About the role:
  • Deliver clerical, administrative, and financial support for the Aged Care facility, inclusive of accounts receivable & accounts payable, and the management of employee, customer, & food services databases
  • Perform general office duties as directed by the Residential Services Manager
  • Provide excellent client service to all internal and external clients
  • Follow and ensure compliance with Work, Health & Safety Legislation
  • Provide accurate, timely, and efficient reports to the Residential Services Manager and Director of Nursing
About you:
  • 5+ years finance administration or client services
  • Demonstrable accounts and/or payroll experience
  • Fluent in English and literate in English
  • Tertiary business-based qualification desirable
  • Demonstrable knowledge of general office procedures
  • Strong IT skills including database and the Microsoft Suite
  • Previous experience working in an Aged Care environment is desirable
  • Passionate about delivering an exceptional level of customer experience
Hayley Thorpe is recruiting for this role and welcomes applicants to send their CV to her via hayley@sanctuaryrecruitment.com. Alternatively, to further explore this opportunity, feel free to call Hayley via 0431 591 133.

Call us on 02 8459 8101 so we can assist you further