Aged Care Blog

enhancing aged care the PALM Scheme

Enhancing aged care: Pulse Staffing Australia and Sanctuary Recruitment to deliver PALM Aged Care Expansion Program

First published: July 2024

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, Pulse Staffing Australia and Sanctuary Recruitment, both part of Acacium Group, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labor shortages while also supporting economic development in the Pacific region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labor needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Through this scheme, our key objectives are:

  • Economic development: By providing employment opportunities, the PALM scheme supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labor shortages in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase with the number of employees and the duration of their employment. A dedicated PALM workforce is more cost-effective than hiring onshore agency workers or maintaining a permanent workforce, eliminating expenses typically associated with contract nurses, such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers, ensuring a more stable and reliable staffing solution. Above all, the scheme enhances the quality of care for the elderly by providing a consistent and reliable service, allowing employers to maintain higher standards of care and better support for their elderly residents.

How it works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key Features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

“This is a segment of an age care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

– Nitesh Nepal, Operations Manager

Enhance your aged care services with PALM

By participating in this program, you can ensure a consistent, reliable workforce, reduce costs, and provide superior care to your elderly residents. Get in touch with our PALM scheme representatives to learn more about how the PALM Aged Care Expansion Program can transform your care services.

Register with us

Looking for a new opportunity
in the aged care sector?

Expert staffing solutions

Need staffing support on a temporary, contract or permanent basis?

Subscribe Here!

Subscribe to our blog!
Aged care blog
How to become a registered nurse in Australia from overseas

Revised: May 2025 Nursing in Australia is a rewarding career path to choose. There is a wealth of opportunities available in the dynamic and diverse healthcare settings. Within this comprehensive guide, we’ve outlined how to become a registered nurse in Australia from overseas. We’ll walk you through the steps to take and provide you with…

10 common aged care interview questions for PCAs 

First published: July 2025 Aged care interview questions for personal care assistants (PCAs) are designed to understand your skills, experience and motivations for working in the sector.  In this article, we share 10 common aged care interview questions for PCAs, along with examples of how to answer them. Considering these questions ahead of your interview…

Palliative approach in aged care

First published: August 2025 The spectrum of palliative care covers more than just end-of-life care. A palliative approach to aged care encompasses methods to improve the quality of life for individuals with life-limiting illnesses, to ensure they are as comfortable as possible. Types of palliative care In residential aged care, palliative care is delivered with…

Can I work in aged care without a certificate?

First published: June 2024 Aged Care is a fruitful industry, and as leaders in the recruitment of aged care professionals in Australia, we often are posed with the question of if you can work in aged care without a relevant certificate. Working in aged care can look different to each person. As it is a…

The true cost of non-compliance in aged care staffing

When we talk about compliance in aged care staffing, the conversation often focuses on regulations, accreditations, audits and minimum ratios. But non-compliance is far more than a box-ticking failure. Its true cost is human, financial, reputational and moral. Understaffing due to lack of compliance isn’t just a workforce issue. It affects quality care and delivery,…

What is a home care package?

First published: March 2025 Home care packages are provided under the Home Care Package Program, which is partially subsidised by the government, aiming to care for those needing assistance to remain in their own homes for longer. It was found that 68% of Australians wish to age within their own homes, meaning the demand for…

Aged care bill passes parliament

First published: November 2024 In line with the Once in a Generation aged care reform that was announced in September, on the 25th November 2024, the Albanese government has passed the aged care bill allowing for elderly Australians to have access to better aged care services and delivery. The Royal Commission into Aged Care and…

Journeying through care: insights from a travel nurse exploring Western Australia

First published: February 2025 In the ever-evolving world of healthcare, travel nursing offers a unique opportunity for nursing professionals to expand their horizons while making a significant impact on patient and resident care across different regions of the country. Our contract team oversees short and long-term assignments in regional, rural and remote areas of Australia,…

Transitioning into aged care

First published: November 2023 A non clinical perspective With the aged care industry being a part of the healthcare space, the common perception is that you need a nursing qualification to be eligible for a role in a residential aged care home. This is true for a large number of job positions, as clinical members…

Care minutes in residential aged care

First published: November 2024 As part of the aged care reform roadmap, the Department of Health and Aged Care are making changes to the number of direct care minutes a resident in residential aged care receives each day from a clinical aged care worker. As of 2023, it sat at 200 minutes per day with…