Aged Care Blog

enhancing aged care: the PALM program

Enhancing aged care: Pulse Staffing Australia and Sanctuary Recruitment to deliver PALM Aged Care Expansion Program

First published: July 2024

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, Pulse Staffing Australia and Sanctuary Recruitment, both part of Acacium Group, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labor shortages while also supporting economic development in the Pacific region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labor needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Through this scheme, our key objectives are:

  • Economic development: By providing employment opportunities, the PALM scheme supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labor shortages in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase with the number of employees and the duration of their employment. A dedicated PALM workforce is more cost-effective than hiring onshore agency workers or maintaining a permanent workforce, eliminating expenses typically associated with contract nurses, such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers, ensuring a more stable and reliable staffing solution. Above all, the scheme enhances the quality of care for the elderly by providing a consistent and reliable service, allowing employers to maintain higher standards of care and better support for their elderly residents.

How it works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key Features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

“This is a segment of an age care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

– Nitesh Nepal, Operations Manager

Enhance your aged care services with PALM

By participating in this program, you can ensure a consistent, reliable workforce, reduce costs, and provide superior care to your elderly residents. Get in touch with our PALM scheme representatives to learn more about how the PALM Aged Care Expansion Program can transform your care services.

Register with us

Looking for a new opportunity
in the aged care sector?

Expert staffing solutions

Need staffing support on a temporary, contract or permanent basis?

Subscribe Here!

Subscribe to our blog!

Leave a Comment





Aged care blog
An interview with an Aged Care AIN

First published: June 2024 We are proud of our incredible nursing team, showing dedication day in and day out to the residents that they care for. Our aged care recruitment services are spread across Australia, providing staffing solutions on an ad-hoc, short term contract/block booking and permanent basis in metro, regional, rural and remote areas…

10 common aged care interview questions for PCAs 

Aged care interview questions for personal care assistants (PCAs) are designed to understand your skills, experience and motivations for working in the sector.  In this article, we share 10 common aged care interview questions for PCAs, along with examples of how to answer them. Considering these questions ahead of your interview will help you get…

A complete guide to aged care qualifications and certification requirements 

There are many different roles within aged care, some of which require a higher degree of education and training. Getting the right aged care qualifications and certificates can support you in establishing a long and rewarding career in the field. They ensure you understand the safety, legal and ethical protocols to effectively look after the…

Federal Budget 2025-26: what it means for aged care

First published: May 2025 The Federal Budget 2025-26 was announced on the 25th March 2025 which included economic forecasts and what areas would be allocated funding and financial backing this coming year. Covering areas such as the cost of living, housing prices, education, healthcare and student debt, it offers a projection of what each sector…

Enhancing aged care: Pulse Staffing Australia and Sanctuary Recruitment to deliver PALM Aged Care Expansion Program

First published: July 2024 Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, Pulse Staffing Australia and Sanctuary Recruitment, both part of Acacium Group, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program….

The Australia Federal Budget 2024 – 25: what it means for aged care

First published: July 2024 Last month, the Federal Budget for 2024 – 25 was released. It is broken down into five main initiatives: Easing cost-of-living pressures Building more homes for Australians Investing in a Future Made in Australia Strengthening Medicare and the care economy Broadening opportunity and advancing equality All of these initiatives are underpinned…

Aged care worker resume sample and tips

First published: January 2024 When looking to land your dream job, standing out from the competition can be done through a carefully crafted aged care resume. Showing off your invaluable experience and aged care qualifications is essential, but it can be difficult to know where to start.  Within this blog, we’ve detailed how to perfect…

Aged care careers

First published: April 2025 Aged care careers cover working in clinical and non-clinical roles across an array of environments including residential aged care, home care/independent living and retirement communities. There is a wealth of employment opportunities that will allow you to explore roles that fit your knowledge and skills, that you can make a long…

12 aged care interview questions and answers

Revised: May 2025 Are you preparing for an aged care interview?  Knowing the most common aged care interview questions and how to answer them can help you feel confident and ready to showcase your skills. Within our detailed guide, we’ll help you to prepare for the 12 most frequently asked aged care interview questions. We’ve…

PALM Scheme Cohort of 2024 graduation!

On 10th May 2025, our Pacific Australia Labour Mobility (PALM) Scheme cohort of 38 participants graduated with a Certificate III in Individual Support (Ageing) from Alphacrucis University College. After an 18-week course with a four-week placement in Harts Nursing Home and Father Law Home in Suva, Fiji, our participants transitioned to Australia to work for…