Sanctuary stories

The Serious Incident Response Scheme (SIRS) is a government initiative and subsequent reporting system implemented to reduce abuse and neglect of older people receiving aged care services. SIRS is a mandatory requirement for approved aged care providers, including residential aged care homes and home care services (encompassing Home Care Packages, the Commonwealth Home Support Programme…

First published: August 2025 The spectrum of palliative care covers more than just end-of-life care. A palliative approach to aged care encompasses methods to improve the quality of life for individuals with life-limiting illnesses, to ensure they are as comfortable as possible. Types of palliative care In residential aged care, palliative care is delivered with…

First published: July 2025 Aged care interview questions for personal care assistants (PCAs) are designed to understand your skills, experience and motivations for working in the sector.  In this article, we share 10 common aged care interview questions for PCAs, along with examples of how to answer them. Considering these questions ahead of your interview…

First published: July 2025 There are many different roles within aged care, some of which require a higher degree of education and training. Getting the right aged care qualifications and certificates can support you in establishing a long and rewarding career in the field. They ensure you understand the safety, legal and ethical protocols to…

First published: June 2025 Certificate IV in Aged Care pay rates are set by the Aged Care Award. Recent reforms in the aged care sector have led to aged care workers in Australia receiving multiple pay rises in the past few years due to an investigation into workforce attraction and retention via the Royal Commission…