Why Sanctuary Recruitment

Here at Sanctuary Recruitment, we are staffing specialists highly experienced in connecting private and not-for-profit aged care providers with aged care professionals. 

We have over 10 years of experience identifying and placing the very best of the aged care workforce in permanent, temporary, and contract roles across Australia. With the ability to service every level of the industry, from junior care staff to executive leadership, we’re here to make recruitment easier, faster and more reliable. 

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What makes us different

Zipline integrated

We use the compliance management system Zipline to ensure our aged care professionals meet all regulatory requirements, giving you total confidence in our talent pool. 

Highly knowledgeable

We’re an aged care specific agency with a deep understanding of the industry’s unique regulations, staffing needs and culture. 

Workforce excellence

Our workers remain up to date with the latest Aged Care Standards changes as they receive courses and training delivered through our Learning Management System.  

End-to-end candidate support

We’ll manage the entire candidate journey, covering screening, onboarding, compliance and education to ensure you receive a highly skilled, prepared workforce that delivers safe, quality care. 

Nationwide trust

With over 10 years of nationwide industry connections built on trust, confidence and consistent delivery, we provide reliable workforce solutions that meet the highest standards. 

Personalised support

Our consultant model is built on specialist expertise. Our team will always work independently and strategically to deliver tailored solutions that meet your unique needs. 

Compliance you can trust

Our robust compliance framework ensures that every worker is thoroughly vetted against stringent security, character, and clinical standards.  

We partner with Zipline, a leading compliance solutions provider, to ensure that our workers are 100% compliant at all times. With features such as daily AHPRA and visa checks, banning orders and insurance verifications, you can be confident in the quality of our workforce.  

Our nurses, care workers and management team also stay up to date with the latest changes to the Aged Care Standards through Zipline’s tailored learning modules and our Learning Management System.  

Zipline’s modules are tailored to each employee’s role and skill level, with bite-sized content for easy access. Our Learning Management System also updates regularly to reflect industry changes and regulatory requirements. A recent addition has been the Aboriginal and Torres Strait Islander Cultural Awareness course, designed to support culturally inclusive care across our regional and remote workforce. 

With bitesize learning elements that are relevant to individual job roles and skill levels.  Our workforce can access up to 37 refresher courses, ranging from topics on manual handling, the Aged Care Standards, infection control, record keeping and SIRS to name a few. 

Once registered, all our nurses, care workers and management team are kept engaged and informed via our Learning Management System that regularly updates to reflect industry changes and regulatory requirements. A significant recent update has been the introduction of an Aboriginal and Torres Strait Islander Cultural Awareness course for our regional and remote workforce, to ensure our team always provides culturally inclusive care.   

Registration

Registration

To ensure every candidate meets our compliance and quality standards, we conduct phone interviews to assess their motivation, experience, education and fit for the role. 

These interviews include a mix of behavioural, situational, regulatory and competency-based questions to give us a clear picture of each candidate’s suitability. 

Onboarding

Onboarding

Documents are securely uploaded into Zipline for automated compliance verification. The system identifies and flags any invalid or expiring documents (within 30 days), issuing automated prompts to candidates for resolution.  

A ‘Ready to Work’ status is confirmed only when all credentials have been validated and meet compliance requirements. 

Continuous compliance monitoring

Continuous compliance monitoring

Our system automatically triggers alerts for any compliance updates or expiring documentation requiring action.

Candidates and clients can securely view records at any time and built-in learning modules ensure staff remain fully competent and aligned with regulatory standards. 

Explore solutions

355,700

care hours filled in 2024 

450+

care homes supported

1400+

candidates in our network

I have worked with Sanctuary for a number of years. Given the nature of aged care, recruitment of staff is a fundamental aspect, shaping both culture and resident outcome. Sanctuary, in particular Mitch Hamer, has provided consistent services based on the individualised needs of the organisation and position available – rather than the candidates they have available.

Chief Operating Officer, NSW

Recruitment of senior and specialist roles with our industry takes considerable time and market specific knowledge is of utmost important. While outsourcing comes with risk, finding a recruitment agency that has the appropriate knowledge and professionalism to represent your brand can make all the difference. I am more than happy to recommend Mitch and the team at Sanctuary for all your senior aged care appointments.

CEO, NSW

I have worked with Alex as a client and a candidate and have found him to be at the top of his game from both sides of the fence

Operations Manager, QLD

Hayley is one of the most professional recruiters I’ve worked with. Hayley took the time to understand our business and ever changing needs and was very adaptable to this consistently. She has excellent stakeholder skills and is a great communicator. I would highly recommend Hayley to anyone.

HR Manager, NSW

It would be honest and fair to say that if a candidate has been recommended by Sanctuary, it generally negates a second stage interview given the robust and bespoke selection process that Sanctuary provides prior to recommending a candidate for a position. Recruitment of staff is a fundamental aspect, shaping both culture and resident outcome.

Clinical Director, NSW

Kudos to Luke. Keep up the great work, you a unicorn-hunter extraordinaire!

Talent Acquisition, QLD

Richard has provided exemplary service in recruiting for positions within our organisation. He has a great working knowledge of the industry. It is due to this, that he is able to put forward the most suitable candidates after reviewing their suitability not only for the role but also for the culture of the organisation. We have always found Richard’s service to be thorough and efficient, including following up with his applicants post their appointment.

CEO, NSW

Hayley is extremely professional and very friendly. She has a thorough follow-up process and delivers on what she says she will do, she continually checks in, and most importantly presents me with candidates. She is a real asset to the team.

Talent Acquisition, NSW

Thank you to the Sanctuary Recruitment team for the outstanding service for permanent and casual placements

Chief Operating Officer, NSW

Build your aged care team with confidence

If you’re looking for reliable staffing support in Australia, Sanctuary is here to help. We’ll connect you with qualified, compliant aged care professionals, so you can stay focused on delivering exceptional care.

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