Aged Care Blog

enhancing aged care: the PALM program

Enhancing aged care: Pulse Staffing Australia and Sanctuary Recruitment to deliver PALM Aged Care Expansion Program

First published: July 2024

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, Pulse Staffing Australia and Sanctuary Recruitment, both part of Acacium Group, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labor shortages while also supporting economic development in the Pacific region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labor needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Through this scheme, our key objectives are:

  • Economic development: By providing employment opportunities, the PALM scheme supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labor shortages in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase with the number of employees and the duration of their employment. A dedicated PALM workforce is more cost-effective than hiring onshore agency workers or maintaining a permanent workforce, eliminating expenses typically associated with contract nurses, such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers, ensuring a more stable and reliable staffing solution. Above all, the scheme enhances the quality of care for the elderly by providing a consistent and reliable service, allowing employers to maintain higher standards of care and better support for their elderly residents.

How it works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key Features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

“This is a segment of an age care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

– Nitesh Nepal, Operations Manager

Enhance your aged care services with PALM

By participating in this program, you can ensure a consistent, reliable workforce, reduce costs, and provide superior care to your elderly residents. Get in touch with our PALM scheme representatives to learn more about how the PALM Aged Care Expansion Program can transform your care services.

Register with us

Looking for a new opportunity
in the aged care sector?

Expert staffing solutions

Need staffing support on a temporary, contract or permanent basis?

Subscribe Here!

Subscribe to our blog!

Leave a Comment





Aged care blog
Palliative approach in aged care

First published: August 2025 The spectrum of palliative care covers more than just end-of-life care. A palliative approach to aged care encompasses methods to improve the quality of life for individuals with life-limiting illnesses, to ensure they are as comfortable as possible. Types of palliative care In residential aged care, palliative care is delivered with…

5 benefits of rural nursing in Australia

A career in remote and rural nursing comes with a wealth of personal and professional rewards. From expanding your clinical skills to experiencing real job satisfaction, nursing outside of Australia’s major cities opens the door to meaningful, impactful work. It’s a chance to grow as a nurse while supporting those who need care the most….

Establishing and maintaining work role boundaries in aged care

First published: November 2024 Working in the aged care industry gives you opportunity to develop close relationships with the residents in your care. The superheroes that are healthcare professionals understand their patients and residents on a deeper level, especially in aged care as nurses can be interacting with the same residents for years. Work role…

Your guide to getting involved in aged care volunteering

First published: May 2025 Aged care volunteering is an opportunity to give back to the community whilst providing companionship and support to older people whilst both living in aged care homes or receiving home care. Aged care volunteering options that are available include assisting with daily living activities to make day to day tasks easier,…

12 aged care interview questions and answers

Revised: May 2025 Are you preparing for an aged care interview?  Knowing the most common aged care interview questions and how to answer them can help you feel confident and ready to showcase your skills. Within our detailed guide, we’ll help you to prepare for the 12 most frequently asked aged care interview questions. We’ve…

How to become a remote area nurse in Australia

Remote area nurses are skilled medical professionals who keep rural and isolated communities safe and well across Australia. In this article, we’ll look at how to become a remote area nurse, what the role entails and the benefits of taking this career path. How do I become a remote area nurse? In Australia, to become…

An interview with an Aged Care AIN

First published: June 2024 We are proud of our incredible nursing team, showing dedication day in and day out to the residents that they care for. Our aged care recruitment services are spread across Australia, providing staffing solutions on an ad-hoc, short term contract/block booking and permanent basis in metro, regional, rural and remote areas…

An interview with our nursing team

First written: August 2024 The second in our ‘Meet the team’ series, we spoke to Rhys, one of our wonderful Sydney based AINs. He has been part of the Sanctuary team for the past three years, working on a casual basis in homes across Western and Northern Sydney, NSW. He has worked in a variety…

Aged care careers

First published: April 2025 Aged care careers cover working in clinical and non-clinical roles across an array of environments including residential aged care, home care/independent living and retirement communities. There is a wealth of employment opportunities that will allow you to explore roles that fit your knowledge and skills, that you can make a long…

A guide to the 8 Aged Care Quality Standards

First published: July 2024 The Aged Care Quality and Safety Commission have formed eight Quality Standards that are set within the aged care industry for the purpose of ensuring services provided to the elderly population of Australia are: Safe High quality Meet the needs and preferences of the people under their care All government funded…